FAQs

About

WELCOME TO ÉIRE & IVY, CO.

At Éire & Ivy, we believe scent is memory, and memory is a form of belonging.

Our name is rooted in two things we hold sacred: Éire (“AIR-ə”), the Irish word for Ireland—a land of wild coastlines, soft moss, and ancestral quiet—and Ivy, a symbol of resilience, connection, and ever-growing beauty.

Together, they reflect where we came from and where we're going; a brand rooted in nature, and the rituals that bring us back to ourselves.

Each candle is hand-poured in New England with care, using natural soy wax, phthalate-free fragrance oils, and thoughtful design. We create not just to scent a room, but to offer comfort—a flicker of calm in a noisy world.

This is our invitation to pause. To light something gentle. To return to the ritual of rest.

Shipping

Because we believe in slow moments, not slow service.

Processing Time:

Orders are hand-packed and typically ship within 2-4 business days. You'll receive a confirmation email with tracking once your order leaves our studio.

Shipping Rates:

  • Standard Shipping (U.S.): Flat rate or calculated at checkout
  • Free Shipping: On all orders over $75
  • Local Delivery: We offer free local delivery within a 30-mile radius. Orders are delivered within 3 business days. Please leave any helpful notes (e.g. "leave on porch") at checkout.

Estimated Delivery Times:

  • U.S. Orders: 3-7 business days after dispatch

Packaging:

All orders are thoughtfully wrapped in recyclable or reusable materials—we believe your unboxing should feel like a breath of fresh air.

Need Help?

Questions or shipping concerns? Email us at hello@eireivyco.com or DM us on Instagram @eireivyco—we are happy to help!

Candle Care

  1. Trim the Wick: Before each burn, trim your wick to 1/4 inch to reduce soot and promote an even flame.
  2. Let It Pool: Allow the wax to melt across the entire surface on the first burn to prevent tunneling.
  3. Burn Safely: Always burn within sight and away from flammable objects, children, and pets.
  4. Extinguish Gently: Use a snuffer or lid to extinguish—avoid blowing out to reduce smoke.

Join the Éire & Ivy List

Slow emails, soft scents, quiet moments.

Subscribe to receive our weekly letters—updates filled with new releases, rituals of rest, behind-the-scenes stories, and seasonal scent inspiration.

No clutter. Just calm.

Light something lovely in your inbox.