FAQs
About
WELCOME TO ÉIRE & IVY, CO.
At Éire & Ivy, we believe scent is memory, and memory is a form of belonging.
Our name is rooted in two things we hold sacred: Éire (“AIR-ə”), the Irish word for Ireland—a land of wild coastlines, soft moss, and ancestral quiet—and Ivy, a symbol of resilience, connection, and ever-growing beauty.
Together, they reflect where we came from and where we're going; a brand rooted in nature, and the rituals that bring us back to ourselves.
Each candle is hand-poured in New England with care, using natural soy wax, phthalate-free fragrance oils, and thoughtful design. We create not just to scent a room, but to offer comfort—a flicker of calm in a noisy world.
This is our invitation to pause. To light something gentle. To return to the ritual of rest.
Shipping
Because we believe in slow moments, not slow service.
Processing Time:
Orders are hand-packed and typically ship within 2-4 business days. You'll receive a confirmation email with tracking once your order leaves our studio.
Shipping Rates:
- Standard Shipping (U.S.): Flat rate or calculated at checkout
- Free Shipping: On all orders over $75
- Local Delivery: We offer free local delivery within a 30-mile radius. Orders are delivered within 3 business days. Please leave any helpful notes (e.g. "leave on porch") at checkout.
Estimated Delivery Times:
- U.S. Orders: 3-7 business days after dispatch
Packaging:
All orders are thoughtfully wrapped in recyclable or reusable materials—we believe your unboxing should feel like a breath of fresh air.
Need Help?
Questions or shipping concerns? Email us at eireivyco@gmail.com or DM us on Instagram @eireivyco—we are happy to help!
Candle Care
- Trim the Wick: Before each burn, trim your wick to 1/4 inch to reduce soot and promote an even flame.
- Let It Pool: Allow the wax to melt across the entire surface on the first burn to prevent tunneling.
- Burn Safely: Always burn within sight and away from flammable objects, children, and pets.
- Extinguish Gently: Use a snuffer or lid to extinguish—avoid blowing out to reduce smoke.
Why We Give Back
At Éire & Ivy Co., we believe that softness is strength. Mental health is at the heart of our mission, and we want every candle lit and every home fragrance enjoyed to also spark hope for someone in need. That’s why we commit 5% of our monthly profits to organizations that advocate for, support, and uplift those navigating mental health challenges.
We know that healing takes many forms—sometimes in the quiet rituals of lighting a candle, sometimes in the courage of reaching out for help. Our donations are one small way we can contribute to a larger movement of compassion, care, and resilience.
Organizations We Support
So far, we’ve proudly applied to partner with and donate to:
- To Write Love on Her Arms – dedicated to presenting hope and finding help for people struggling with depression, addiction, self-injury, and suicide.
- The Trevor Project – providing crisis intervention and suicide prevention services to LGBTQ+ youth.
- Mental Health America – the nation’s leading community-based nonprofit promoting mental health as a critical part of overall wellness.
This is just the beginning. As our small business grows, so will our commitment to lighting the world softly—together.